Day 4 of Bali Beyond Borders Program: Exploring HR Practices and Hospitality Industry Insights
Denpasar, Bali, January 8, 2025 – On the fourth day of Undiknas University’s Bali Beyond Borders program, participants were immersed in the complexities of human resource management in Southeast Asia, followed by an insightful visit to one of Bali’s premier hospitality establishments. The day began with an engaging class on Recruitment and Human Resource Management in ASEAN. This session offered participants an in-depth look at the practices, challenges, and opportunities in human resources within the ASEAN region. ASEAN countries are known for their diverse cultures and rapidly growing economies, and the class explored how these factors influence HR practices, particularly in areas like recruitment, employee retention, and talent management.
Led by Undiknas lecturer that is an HR expert, the session covered critical topics such as the evolving role of HR in the digital age, the importance of cultural sensitivity when managing a multinational workforce, and strategies for navigating the competitive job markets in ASEAN countries. Participants also explored the importance of diversity and inclusion in the workplace and how HR professionals can create environments that foster both employee satisfaction and organizational success. A key takeaway from the session was the growing importance of skills development and the adaptation of HR policies to accommodate the rapid technological changes and evolving labor demands across Southeast Asia. The session provided invaluable insights for anyone seeking to understand the intricacies of workforce management in a region that continues to be a hub for global business and investment.
In the afternoon, participants had the opportunity to visit the Double Six Luxury Hotel in Seminyak, one of Bali’s most renowned beachfront resorts. The visit provided a firsthand look at the hospitality industry in Bali, an integral part of the island’s economy, which is driven by millions of international visitors each year. During the visit, participants were given a tour of the hotel’s state-of-the-art facilities, which include luxurious suites, gourmet dining options, and a stunning beachfront view. The management team shared insights into the hotel’s operations, focusing on key aspects such as customer service excellence, employee engagement, and the role of HR in the hospitality sector.
The discussion highlighted how Double Six Hotel recruits and retains top talent in a highly competitive industry, ensuring that both the guest experience and employee satisfaction remain top priorities. Participants learned about the strategies the hotel uses to maintain a positive work environment, focusing on training programs, leadership development, and employee well-being—critical factors in sustaining high levels of service in the hospitality sector. The visit to Double Six also provided participants with an understanding of the challenges faced by the hospitality industry in Bali, from managing a diverse international clientele to ensuring environmental sustainability. The hotel’s efforts to integrate green practices, from waste reduction to energy efficiency, provided a valuable example of how businesses in Bali are increasingly adopting sustainable practices.
